I would have no hesitation in recommending Axians from a professional service and support perspective to any customer.
Puget Alain
VP EMEA Services, Juniper Networks
Juniper and Axians Partnership
Axians is Juniper’s premier UK elite plus partner with considerable experience in the design, delivery and support of Juniper Networks. As a Juniper Global Support Partner since 2006, we have the breadth and depth of knowledge to be able to support some of the industry’s largest and most complex global networks.
Axians was the first partner in the UK to hold the Partner Support Specialisation (PSS) accreditation, and we employ some of the highest qualified technical staff in Juniper Networks products. We hold more than $24 million in spares and have recently invested a further $4.5 million in additional lab and testing equipment as part of our development partnership with Juniper.
A trusted partnership delivering leading cybersecurity and network capability
Axians Juniper Support Differentiation
Axians support TAC are fully UK based and will operate a Secure 24x7x365 third line escalation TAC for calls, as well as having overall responsibility and management of first line maintenance activities, spare management and spares logistics.
Axians are the largest and longest serving independent Juniper Elite Plus Partner. Our Juniper Network Elite Partner Service Specialists include:
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Largest Juniper Support Partner in Europe
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24×7 Global Support Operations Centre based in UK
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Dedicated NOC/Advanced Technical Support (ATS)
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Full range of Juniper hardware and software solutions covered by Axians 24×7 operations
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Dedicated Support LAB for fault replication
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Multi-million investment in Spares assets
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Service Delivery Managers (Service Reviews)
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ITIL v3 Service Management Methodology
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Regular roadmap and technical updates
About Axians
Axians UK is a technology services partner that delivers transformative networking and cybersecurity solutions to drive digital resilience for specific sector clients where we understand their business and have shared goals and values. We achieve this by delivering innovative solutions and services excellence by working with our partners and clients with a business outcome mindset, leveraging our wider network and the dynamic spirit of our teams.
The strength of Axians’ global network means clients can rely on our incredible people to deploy technology that achieves critical operational outcomes, wherever they are and whatever their need.
Axians UK’s extensive network of world-leading technology partners helps us provide efficient, cost-effective digital transformation solutions that are tailored to your organisation’s specific needs. Our strategic partnerships and talented professionals enable us to deliver the best solutions available.
